Operations Manager

 

Are you personable, detail oriented, highly professional, have excellent written and verbal communication skills, thrive collaborating with a variety of employees across the organization, keeping the leadership team operationally aligned and informed on business operations? We are looking for an adaptable, self-starter requiring minimal oversight who enjoys a dynamic and versatile work environment, continuous learning, and being a thoughtful, driving force in our company’s (and YOUR) continued growth. 

Sound like a good fit for you?   Click Apply Now below! 

Your Responsibilities

  • Vendor Management:  Own development and maintenance of vendor relationships; be the point person for interactions and escalations; oversee vendor work product and deliverables; review and approve invoices, and coordinate with Finance/Accounting for timely payments.

  • Human Resources:  Partner with our PEO to orchestrate the recruitment, onboarding and offboarding of employees, circulation of payroll and benefit communications, administration of annual performance management process, and facilitate employee relations.

  • Company Policies & Procedures:  Create, implement, and maintain company policies and procedures and business documents.

  • Record Keeping:  Oversight of business record keeping – physical and digital – to keep the company compliant with licensing, insurance, and vendors.

  • Legal:  Administer vendor and client contract review and execution and serve as liaison for external legal counsel.

  • Office Management:  Ownership of the maintenance and operational excellence of the physical office space.

  • General Support:  Assist leadership team with drafting and editing company communications, facilitating internal business meetings, and following up on related action items.

Requirements

  • 2-4 years demonstrated operations support experience combined with proven skill to use independent judgment to organize and prioritize a wide variety of duties and responsibilities.

  • Excellent interpersonal skills including collaboration, professionalism, and strong consultative skills conducive to building and maintaining positive relationships with staff and vendors.

  • Ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations to support business operations and processes.

  • Demonstrated ability to meet deadlines, anticipate business needs, prioritize multiple tasks, follow through, and work independently without supervision while managing rapidly shifting priorities.

  • Skilled at keeping detailed records and following up on various issues, with basic knowledge of federal and state confidentiality and record retention requirements.

  • Skilled at streamlining processes to create efficiencies when possible.

  • Superb organizational and time management skills.

  • Ability to manage stressful situations with tact and diplomacy and to use sound judgement and discretion, particularly as it relates to handling sensitive and/or confidential information.

  • Strong Microsoft Office (Outlook, Excel, Word, PowerPoint) and solid general technology skills.

  • Ability to interact effectively across the company by accommodating different work styles and proactively reaching out for assistance.

  • Experience with QuickBooks Online and Deltek Vantagepoint a plus, but not required.

BENEFITS

  • Klosh Group strives to reward their employees’ time and efforts through equitable pay and a competitive compensation and benefits offering. 

  • Base pay range for this position is $70,000-90,000 annually  

  • Three (3) weeks of PTO.

  • Health Plan: Four (4) coverage options to ensure the right coverage for you, and if applicable your family  

  • Dental and Vision Plan: comprehensive and competitive plan for you, and if applicable your family  

  • 401K plan with up to four (4) percent immediate employer match  

  • Annual discretionary performance bonus 

  • Annual discretionary merit increase 

  • Annual discretionary profit sharing 

  • Monthly cell phone reimbursement. 

  • Health Savings Account Program and Health Care Flexible Spending Account options 

  • Company paid short-term, long-term, life, workers compensation and AD&D insurance plans 

  • Company paid Employee Assistance Program providing access to counseling services, financial planning coaches, attorney consultation and mediation. 

  • Training and development:  Curated curriculums to encourage professional and personal growth and promoting continuous learning. 

  • Adoption assistance 

  • Access to mental health courses and tools. 

  • Access to discounted gym membership, nutrition counseling, childcare services, and even pet insurance!  

The job duties listed do not always encompass the full scope of the position. The employee will be expected to perform other job-related duties as required. Klosh Group reserves the right to add to or revise an employee’s position at any time.

You may also apply by sending your resume directly to careers@kloshgroup.com